FAQ
Is it sample available check quality ?
Yes, we welcome sample order check quality, also mixed sample are available.
What kind of certificate you have?
Currently CE, RoHS and ISO 9001 certificate are available for our products.
What about the lead time?
Sample 10 days, for mass production 20-30 working days.
OEM &ODM are available?
Customized brand packing and design are available.
How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. AirLine and sea shipping also optional.
How to proceed an order for led light?
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Do you offer guarantee for the products?
Yes, we offer 2-5 years warranty to our products.
